Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all our Linux web hosting packages, which means every single support request you send is going to be reacted to in only 60 minutes maximum. Our support crew members are educated to immediately solve any issue and to provide you with prompt information on any issue that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is supplied by a group of trained experts who’re prepared to react to your issue as soon as possible. You can easily get hold of the tech support team by opening a technical support ticket from your Web Site Control Panel or by sending us an email message. On working days, you can also contact us on the telephone or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a detailed practical knowledge base that’s integrated into all sections. In each part, you’ll find a Help press button which will load for you a selection of step–by–step tutorials on how to utilize a specific element or conduct a certain action. Moreover, we have prepared short training video tutorials to make sure you get a better idea of the Control Panel’s interface.